Center Inspection Coordinator

United States Bowling Congress

Full Time
United States Bowling Congress
Arlington, TX

Job Details

Team up with the United States Bowling Congress (USBC) and have a fulfilling and fun career ensuring a Future for the Sport of Bowling.  USBC is recognized by the United States Olympic Committee as the national governing body for the Sport of Bowling and is a membership organization. We provide standardized rules, regulations, and benefits to make bowling fair and fun for everyone. 

USBC is seeking a talented Center Inspection Coordinator to join our team. This dedicated individual will be responsible for all matters in lane inspections, certifications, and lane dressing inspections. The Center Inspection Coordinator will support all customer issues pertaining to lane dressing and center certification inspections along with updating training curriculums and occasionally conducting training classes for local association lane inspectors. This individual will be responsible for making the final determination for annual dressing inspection reports while maintaining or updating various forms and procedure manuals.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities include, but are not limited to the following:

  • Coordinate the certification and inspection process with the local association managers
  • Verify that all centers are certified annually and in a timely manner
  • Gather, enter, and track certification and lane inspection data
  • Produce monthly letter for distribution listing non-certified and pending centers
  • Maintain detailed records for over 4,000 certified bowling centers
  • Advise and support local associations and bowling centers in certification and lane dressing inspection procedures
  • Review center certification status for award scores
  • Oversee annual lane man award (JJ Award)
  • Compose E-news articles to promote certification process
  • Read lane tapes, calibrate lane tools and equipment, issue certificates, update center information and record data
  • Create and implement continuous improvements in the certification process
  • Serve as subject matter expert regarding lane dressing and certification inspections
  • Update lane inspection forms and instructional manuals, supply forms, and develop committee reports
  • Assist teammates within the department

QUALIFICATIONS

  • Associate; Bachelor’s Degree a plus
  • Exceptional customer service and conflict resolution skills
  • Excellent decision-making and interpretation of policies. Able to make recommendations and accept accountability for decisions made
  • Must be able to follow complex time-lines and stay up-to-date with many certification related processes
  • Strong analytical and math skills
  • Superior communication skills, both verbal and written
  • Effective organization skills. Able to prioritize work, manage multiple assignments, and meet deadlines
  • Intermediate proficiency with MS Office software, especially Outlook and Excel, as well as specialized internal software
  • Able to work independently with little or no supervision as well as part of a team
  • Knowledge of bowling required

PHYSICAL DEMANDS

  • Ability to work extended periods of time on computer required
  • Some lifting may be required

USBC offers competitive starting salary with excellent full time benefits which include:

  • Health, Dental, Vision and Life Insurance
  • Short and Long Term Disability
  • Paid Time Off Plus 9 Paid Holidays
  • 401K
  • Tuition Reimbursement
  • Flexible Spending Accounts

 

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